Technical Alignment Engineer

Salary: £28,000 - 34,000 per year

Requirements

• Full UK driving licence
• 3+ years IT experience (MSP experience highly desirable)
• Broad knowledge of desktop support, network infrastructure, and Microsoft 365
• Familiarity with Windows Server & Desktop (desirable)
• Experience with Microsoft 365 and Azure administration (desirable)
• Troubleshooting skills for Windows, macOS, iOS, Android (desirable)
• Knowledge of Cyber Essentials framework (desirable)

Responsibilities

• Build trusted relationships with stakeholders on-site and from the office
• Carry out quarterly health-checks/audits of networks and infrastructure (remote & on-site)
• Deliver remedial fixes and manage follow-up actions after audits
• Onboard new sites and align them to agreed MSP standards
• Keep documentation accurate and current (networks, systems, applications, infrastructure)
• Provide a great support experience for users at all levels of IT confidence
• Support Cyber Essentials assessments and renewals/recertifications

Technologies

• Android
• Azure
• Support
• macOS
• Microsoft 365
• Network
• Windows
• iOS
• Office 365
• Cloud
• Mobile
• Security

More

We are an award-winning MSP seeking a hands-on, client-facing Technical Alignment Engineer based in Frome. This full-time position offers a competitive salary range of £28k-£34k depending on experience and includes benefits such as up to 28 days holiday plus bank holidays, pension, healthcare, and private medical & dental insurance. We foster an employee-friendly environment with sick pay, gym membership, a cycle to work scheme, free parking, casual dress, company events, employee discounts, and opportunities for ongoing training and career development. This role involves both office work and client site visits across the South West, with occasional work from home as per management discretion.

last updated 14 week of 2026