Site Reliability Engineer (AWS)

Salary: £60,000 - 60,000 per year

Requirements

• We ideally want experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment.
• We are looking for exposure to Linux systems administration.
• We want experience with AWS cloud infrastructure.
• We are looking for experience with Kubernetes and Docker.
• We want experience in production support and incident management.
• We are looking for scripting experience in Python, Bash or Go.
• We want familiarity with monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch.
• We are looking for networking fundamentals including DNS, TCP/IP and load balancing.
• We value a passion for automation, continuous improvement and operational excellence.
• Experience with Infrastructure as Code such as Terraform, SRE principles such as SLIs and SLOs, or regulated environments would be beneficial but is not essential.

Responsibilities

• We monitor and maintain highly available production platforms running in AWS.
• We respond to and manage production incidents across a 24/7 service.
• We investigate complex technical issues and restore services quickly and effectively.
• We develop automation to reduce manual operational tasks and improve platform resilience.
• We build and improve monitoring, alerting and observability across cloud environments.
• We work alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence.
• We contribute to post-incident reviews and drive continuous service improvements.
• We support containerised workloads using Kubernetes and Docker.

Technologies

• AI
• AWS
• Bash
• Cloud
• CloudWatch
• Datadog
• Docker
• Grafana
• Incident Management
• Support
• Kubernetes
• Linux
• Load Balancing
• Prometheus
• Python
• Security
• Splunk
• TCP/IP
• Terraform
• DevOps

More

We are a global leader in AI-powered customer experience and cloud technology, expanding our engineering teams following the award of a major government programme. We are building and supporting highly secure, cloud-native platforms that deliver sensitive communication services. This is a fully remote role in the UK on a 24/7 shift pattern across a 28-day rota including days and nights, with a competitive salary, bonus and excellent benefits. You will join an engineering-led organisation where reliability, automation and continuous improvement are central to the platform, and you will work as part of a collaborative SRE team focused on resilient cloud services.

last updated 30 week of 2026