User Researcher - London

Salary: £30,000 - 60,000 per year

Requirements

• Proven experience as a User Researcher in the public sector or similarly complex environments
• Strong hands-on experience with user-centred design and research methods
• Confidence working in multidisciplinary teams and agile delivery settings
• Excellent communication and stakeholder-management skills

Responsibilities

• Plan and deliver qualitative and quantitative user research across the service lifecycle
• Translate user needs into clear insights to inform design and product decisions
• Work closely with service designers, product managers and delivery teams
• Engage with a range of stakeholders and present research findings clearly
• Ensure research approaches align with GDS standards and best practice

Technologies

• Support
• UX UI Design

More

We are a public sector client seeking an experienced User Researcher to support the delivery of user-centred digital services. This is a fully remote position, offering £560 per day inside IR35 for 3-6 months. We offer an opportunity to work in a dynamic environment, collaborate with various teams, and make a significant impact on our digital services.

last updated 16 week of 2026