DV Cleared End User Computing Technical Lead

Salary: £? - ? per year

Requirements

• We require DV Clearance.
• We need strong written and oral communication skills for org-wide reports and presentations.
• We need the ability to analyze complex business requirements and recommend solutions.
• We need sound decision-making skills, balancing priorities, constraints, and available information.
• We need the ability to track progress against targets and resolve exceptions.
• We require knowledge of ITIL and service management best practice.
• We need EUC technology expertise, including SCCM, Windows, M365, Intune, networking, file sharing, and remote access.
• We need experience in software solution design and implementation.
• We need IT security awareness, particularly MOD standards and accreditation.
• We need knowledge of industry and professional standards, including programming and ISO 9000 quality processes.
• We need understanding of testing principles, methods, and lifecycle management.
• We need the ability to develop self and others through coaching, mentoring, feedback, and inclusive leadership.
• We need the ability to deliver at pace, maintain focus on priorities, and reprioritise under pressure.

Responsibilities

• We act as the senior technical authority for all end-user computing, including desktops, laptops, mobile devices, and peripherals.
• We handle escalations and resolve complex, high-impact technical issues.
• We guide engineers during major incidents and provide advanced support.
• We coach and mentor the team, advising on difficult cases and emerging technologies.
• We drive engineering improvements, automation, and tooling to reduce incidents and improve service quality.
• We evaluate and implement new EUC technologies and lead technical design for rollouts aligned with standards and security.
• We maintain best-practice guides, documentation, compliance, governance, and assurance.
• We partner with other IT teams and represent EUC interests on cross-team projects, change initiatives, and stakeholder discussions.
• We track service performance and risks and report key insights to leadership.

Technologies

• Support
• ITIL
• Mobile
• Security
• Windows

More

We are a large government organisation based in Taunton. This is a 6-month contract for a DV Cleared End User Computing Technical Lead, working four days per week on-site. The role is inside IR35 and offers a day rate of £720. We provide an opportunity to lead EUC technical standards, support service improvement, and contribute to important government technology initiatives.

last updated 26 week of 2026