Infrastructure Engineer: Server Performance (Remote)

Job SummaryAs the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping.

Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.

Due to this growth, we are seeking an Infrastructure Engineer with a focus in Server Performance to support our on-premises infrastructure, centered on designing and creating high performance computing solutions that power AI workloads and other resource-intensive business operations.

This role is primarily focused on on-premises infrastructure and does not focus on cloud administration.

ResponsibilitiesAdminister and optimize physical servers (Dell), SQL Server environments, GPU-accelerated AI and 3D render servers, and VMware vSphere/ESXi virtual infrastructure (vCenter HA).Own infrastructure performance tuning across compute, virtualization, and operating system layers to improve reliability, efficiency, and scalability.Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana.Investigate physical server issues end to end, perform root cause analysis, and determine the most appropriate corrective solution.Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses.Support server lifecycle management activities including provisioning, configuration, patching, upgrades, hardware refreshes, and decommissioning.Perform hardware diagnostics, firmware and BIOS updates, RAID configuration, driver management, and out-of-band administration using tools such as iDRAC or equivalent technologies.Participate in disaster recovery and business continuity efforts, including failover testing, backup and recovery validation, and restoration readiness.Contribute to infrastructure projects such as migrations, platform rollouts, performance improvement initiatives, and hardware modernization efforts.Support Windows Server and Linux-based environments, including RHEL, Ubuntu, and Rocky Linux.Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.