1st Line IT Support Analyst

Level 1 Service Desk Engineer Overview An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment.

The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across a broad range of Microsoft technologies and...