Analyst, Practice Technology

Salary: £70,000 - 110,000 per year

Requirements

• We require a bachelors degree or equivalent experience; a technical or legal degree is preferred.
• We prefer knowledge of legal tech applications, including Legora, Legatics, collaboration technology, and other AI platforms.
• Experience in change management in large law firms is a plus.
• Experience training users on firm applications is a plus.
• Knowledge of working processes for M&A, Capital Markets, and Banking practices is a plus.
• You must be able to handle multiple projects and priorities simultaneously with high professionalism and a client service orientation.
• You must have excellent interpersonal skills.
• You must have highly developed organizational skills and strong attention to detail.
• You must have strong communication skills to collaborate effectively with legal professionals at all levels, clients, and vendors.
• You must be able to manage time and resources to meet or exceed established service level agreements.

Responsibilities

• We support the implementation, roll-out, and adoption of transactional practice technologies.
• We coordinate with business services teams, technical staff, and procurement to ensure practice solutions are integrated with our systems, processes, and data.
• We assist with testing new technology and coordinating feedback for project teams and vendors.
• We document and promote best practices in using AI-enabled and automation technologies.
• We support the use of legal technology in transactional client matters and work with matter teams to capture project scope and priorities.
• We work with deal teams to plan and execute the application of legal tech on their matters.
• We work with our solution providers to develop and deliver offerings.
• We oversee each project and help ensure quality and success.
• We consult with matter teams regarding best practices in using legal tech.
• We prepare recommendations, budgets, and project plans.
• We assist attorneys in preparing for client IT interviews and create questionnaires.
• We initiate, negotiate, oversee, and coordinate vendor work.
• We maintain detailed familiarity with vendor platforms and provide support to matter teams using those platforms.
• We provide end user support, customer service, and troubleshooting as issues arise.
• We oversee, coordinate, and track project progress and workflow throughout the matter lifecycle.
• We design solutions and workflows.
• We draft project proposals and status reports.
• We may travel domestically and internationally to support matters.

Technologies

• AI
• Support
• Network

More

Our Practice Solutions team leads our firms innovation initiatives, supporting our lawyers in client delivery excellence. We bring deep expertise in established and emerging technologies, data analytics, data science, knowledge solutions, and process re-engineering. We foster a firmwide culture of innovation and encourage creative thinking to deliver the best value to our clients. Practice Solutions is our specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, and our Practice Technology Transactions sub-function drives technology-enabled transformation across transactional practice areas. This role is based in London in a hybrid in-office/remote setup with 4 days in the office and standard hours of 9:30–18:00. We offer a flexible range of benefits, including private medical insurance, a pension plan with matched employer contribution up to 7.5%, a yearly wellbeing fund, income protection, life insurance, critical illness insurance, private GP services, travel insurance, dental coverage, cycle to work, and holiday purchase. We work directly with partners, business leaders, and colleagues across our global network of offices, and we support your development from day one.

last updated 35 week of 2026