IT Support Technician

Salary: £24,000 - 27,000 per year

Requirements

• Excellent communication skills.
• Excellent data capture.
• Can-do and willing to help attitude.
• Good end user patience.
• Ability to keep calm under pressure.
• Attentive nature.
• Keeping with a neat and tidy working policy.
• Previous office work experience.
• Email use for business purposes.
• Phone handling.
• UK Drivers license & access to or use of your own car required.
• Must be able to work legally in the UK.
• Must be comfortable in a permanent office environment.
• Must be able to reliably commute to our office location.
• Must have their own or access to a vehicle and a UK drivers license.
• Must have some form of prior work experience; specific IT experience is a bonus but not essential.

Responsibilities

• Answering incoming technical calls.
• Raising and logging tickets.
• Resolving technical problems with end users.
• Helping the users over the phone and email.
• Remotely controlling users PCs to resolve issues.
• Communicating with suppliers/partners to resolve problems.
• Escalating problems where needed.
• Configuration of new client hardware.

Technologies

• Hardware
• Support
• Azure
• Cloud
• Network
• Sage
• Windows

More

We are a leading MSP based in Wingerworth, Chesterfield, established in 2001, dedicated to enhancing business operations through modern IT solutions and exceptional customer service. Our portfolio includes industry-leading brands such as Microsoft and OpenText. As we expand our team, we seek an IT Support Technician for an in-person role. We offer competitive salaries, opportunities for promotion, and a smart casual dress code. On-the-job training will be provided, and we value individual potential over experience.

last updated 14 week of 2026