SC Cleared Service Designer

Salary: £123,500 - 130,000 per year

Requirements

• We require current and transferable SC security clearance.
• We require strong experience working to GDS standards and the Government Service Standard.
• We require demonstrable service design delivery across Discovery, Alpha and Beta phases.
• We require proven ability to design end-to-end services, including user journeys and service blueprints.
• We require confidence engaging with senior stakeholders, service owners and multidisciplinary teams.
• We require the ability to balance user needs, policy intent and operational constraints.
• Experience within a central government environment is highly desirable.
• We are looking for an experienced Service Designer who can operate in a policy-backed programme.
• We value candidates with strong evidence-led, user-centred design experience.

Responsibilities

• We lead and deliver service design activities across complex digital programmes.
• We map as-is and to-be journeys, identifying risks, dependencies and opportunities.
• We collaborate closely with user researchers, interaction designers, content designers, product managers and engineers.
• We facilitate workshops, co-design sessions and stakeholder alignment activities.
• We ensure service design outputs support GDS service assessments.
• We champion user-centred, evidence-led decision making across the programme.
• We shape end-to-end user journeys, operating models and service outcomes.
• We work with senior stakeholders to align service design with policy and operational requirements.

Technologies

• Support
• Security
• UX UI Design

More

We are hiring an experienced SC-cleared Service Designer for a high-impact contract role supporting the delivery of user-centred, GDS-compliant digital services within a central government environment. The contract offers up to £500 per day inside IR35, is based in London with three days per week on-site, and has strong extension potential. We offer a balanced working model with the remaining days remote, and we are committed to respect, equality, diversity and inclusion throughout our recruitment process. Our success is driven by our people, united by partnership to deliver the best resourcing solutions for our clients, and we welcome applications from people of all backgrounds and perspectives.

last updated 25 week of 2026