Field Service Engineer

Salary: £40,000 - 40,000 per year

Requirements

• Strong IT hardware and software troubleshooting skills
• Strong networking, MS SQL and Software Integration
• Experience in a field service, technical support, or hands-on engineering role
• Full UK Driving Licence - essential
• Willing to learn new equipment (non IT but working with IT)
• Confident working independently at customer sites
• Comfortable with regular travel and staying away from home
• Willing to work occasional weekends for events or installations
• Excellent communication and customer-facing skills
• Desirable: Background in technical field service, electronics, or IT support
• Desirable: Knowledge of device connectivity

Responsibilities

• Provide 1st and 2nd Line remote support by responding to customers technical issues via email and phone in line with SLAs
• Conduct Field Service Work at customer sites across the UK
• Install, configure, and support specialist IT-driven equipment at customer locations
• Diagnose and resolve hardware, software, and connectivity issues
• Perform routine maintenance, calibration, and system checks for specialist equipment (training provided)
• Provide clear technical guidance to end users
• Maintain accurate service reports and documentation
• Attend national events, exhibitions, and customer demonstrations (including some weekends)
• Travel extensively across the UK, often requiring overnight stays

Technologies

• Hardware
• Support
• SQL

More

We are a well-established technology solutions provider seeking a Field Service Engineer to join our growing technical team in High Wycombe. This full-time role involves extensive travel and is ideal for someone who thrives on being on the road and enjoys hands-on technical work. We offer comprehensive training on industry-specific systems and seek adaptable, practical candidates who enjoy a varied schedule with regular travel. If you are passionate about technology and keen to learn, we invite you to apply.

last updated 18 week of 2026