Senior Product Analyst - Remote

About the position The Senior Product Analyst – Incentive Solutions is responsible for driving client satisfaction, delivering high-quality incentive program design, and optimizing member engagement across a portfolio of industry-leading products.

This role serves as the strategic lead for incentive program discovery, implementation, and ongoing performance management. This position plays a critical role in indirectly leading and coordinating Incentive Solution Support Associates to ensure successful program execution.

Through influence and oversight in a matrixed environment, the Senior Product Analyst ensures all requirements are met with accuracy, timeliness, and quality throughout both implementation and ongoing program management.

The ideal candidate will bring a strong combination of product, client, and operational expertise, along with the ability to translate business needs into scalable, result-driven solutions.

Responsibilities Manage the full lifecycle of main incentive programsLead client discovery sessions to assess goals, identify needs, and uncover opportunities to enhance engagement and outcomesTranslate client requirements into clear, actionable program designs and implementation plansProvide indirect leadership and coordination of Incentive Solution Support Associates, ensuring alignment on priorities, timelines, and deliverablesAssign, prioritize, and monitor work to ensure accurate and timely implementation and ongoing program supportEstablish accountability and maintain oversight of execution, ensuring consistent delivery of high-quality resultsIdentify and remove barriers to ensure team effectiveness and operational efficiencyConduct regular business reviews with internal and client stakeholders to assess program performance, member engagement, and satisfactionProactively identify risks and performance gaps, implementing solutions before client impact occursRecommend and implement program enhancements internally to improve engagement, outcomes, and return on investmentEnsure programs remain aligned with client objectives to drive retention and minimize attritionServe as a key liaison between Account Management, product, and operational teams, ensuring alignment and effective communicationDeliver client-facing presentations and insights demonstrating program value and performanceSupport training and communication initiatives to promote successful adoption and utilization of programsPartner with cross-functional teams to support continuous improvement and integrated solution deliveryRequirements 1+ years of proven experience in direct or indirect leadership, including coordinating work and driving outcomes without formal reporting authority1+ years of demonstrated success in client-facing roles, including presentations, solutioning, and relationship managementExperience in product management, sales, marketing, or incentive/engagement solutionsProven ability to translate business requirements into operational executionExperience working cross-functionally and building effective partnerships across teamsDemonstrated ability to identify challenges, solve problems, and drive results in a fast-paced environmentProficient in Microsoft Excel, Word, and PowerPointAll employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyCandidates are required to pass a drug test before beginning employment.Nice-to-haves Experience within healthcare, wellness programs, or incentive-based solutionsFamiliarity with member engagement strategies and performance analyticsProficient in SharePointSolid organizational and prioritization skills with attention to detailBenefits a comprehensive benefits packageincentive and recognition programsequity stock purchase401k contribution