Remote Microsoft 365 Support Engineer

Salary: £49,000 - 89,000 per year

Requirements

• Previous experience working with SharePoint is required.
• Previous experience working with MS Teams is required.
• Experience configuring, maintaining, and administering the Microsoft 365 platform.
• Good understanding of Microsoft 365 products.
• Knowledge of ITIL would be an advantage.
• Proficient in the use of MS Office applications, including Word, Excel, Outlook, and Visio.
• Experience with Managing Microsoft SharePoint and Teams Training.

Responsibilities

• Administer MS365, including Teams, SharePoint, OneDrive, and Active Directory, ensuring optimal use and E5 license integration.
• Collaborate with stakeholders to enhance MS365 usage.
• Configure and manage SharePoint, including app integration, library creation, access control, and permissions.
• Maintain SharePoint and the intranet, troubleshoot issues, and support end users with training.
• Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency.
• Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments.
• Manage Teams services, including group creation, meeting and messaging policies, and organization-wide settings.
• Oversee team settings, memberships, and device configurations via the Teams admin centre and PowerShell.
• Coordinate access reviews and troubleshoot user call quality issues using advanced tools.
• Access and analyse Teams admin reports and manage tenant app catalogue publications.

Technologies

• Active Directory
• Excel
• Support
• ITIL
• Microsoft 365
• MS Teams
• PowerShell
• SharePoint
• Office 365
• HTTP

More

We are seeking an experienced Microsoft 365 Support Engineer for an initial 12-month fixed-term contract, offering up to £47,500 and remote working with occasional site visits. Our Exeter-based client is looking for someone who can support end users across the business while helping to configure, maintain, and administer the Microsoft 365 platform. We operate as an employment agency and employment business, and we are an equal opportunities organisation.

last updated 27 week of 2026