IT Support Engineer

Salary: £42,000 - 45,000 per year

Requirements

• Previous experience in a 1st/2nd line IT Support Engineer role
• Strong knowledge of Windows Server environments
• Excellent troubleshooting and customer service skills
• Experience with server administration and infrastructure support
• Experience with VMware / vSphere / ESXi
• Experience with multi-site or remote user support
• Experience working with international IT teams
• Veeam Backup & Replication is advantageous but not essential

Responsibilities

• Support and maintain our IT environment across Windows Server administration, including Active Directory, DNS, DHCP and Group Policy
• Provide support for server, storage, backup and monitoring infrastructure
• Carry out server patching, security hardening and vulnerability remediation
• Support virtualisation technologies, including VMware / vSphere
• Provide desktop and laptop support
• Manage endpoint devices and support device management
• Support backup and disaster recovery processes
• Produce technical documentation and manage assets
• Deliver BAU support and resolve tickets within agreed service levels

Technologies

• Active Directory
• Support
• Security
• VMware
• Veeam
• Windows

More

We are a well-established international manufacturing organisation with a growing UK IT team. This is an excellent opportunity to join a hands-on technical role covering server support, infrastructure, security, Microsoft technologies and end-user computing. We offer a competitive benefits package including 24 days holiday plus bank holidays, birthday leave, the option to buy or sell annual leave, pension scheme, private medical insurance, life assurance, health cash plan, professional subscriptions, employee assistance programme and enhanced sick pay.

last updated 32 week of 2026