UX Researcher - REMOTE

Job Overview Job Title: Senior UX Researcher Company: reputed company (Partner Company) Location: Massachusetts, United States Job Type: Full-time Category: User Experience Research / Product Operations Date Posted: March 20, 2026 Experience Level: 5+ Years Remote Status: Fully Remote Role Summary • reputed company high-impact UX research initiatives to significantly shape member experiences across diverse products. • Drive product direction and foster organizational change through robust, evidence-based user insights. • Collaborate closely with Product, Design, and Engineering teams to ensure user needs are central to development. • Translate reputed company qualitative and quantitative data into actionable product strategies and recommendations. • reputed company for user-centered design principles and enhance product value by identifying and resolving user friction points.

Enhancement Note: While the role is listed as "UX Researcher," the emphasis on leading "high-impact research initiatives," "driving reputed company," and "influencing product direction" strongly suggests a senior-level individual contributor or a reputed company role reputed company a UX research function, focusing on strategic impact rather than just execution.

The mention of "research operations" also points to a potential need for process improvement reputed company the research function itself.

Primary Responsibilities • Spearhead end-to-end UX research projects, from initial scoping and planning to final delivery and impact assessment. • Design and execute comprehensive mixed-methods research studies, including but not limited to usability testing, in-depth interviews, surveys, and ethnographic studies. • Systematically identify key user friction points and areas for improvement reputed company the product lifecycle to enhance overall user satisfaction and product value. • Synthesize reputed company qualitative and quantitative findings into reputed company, compelling, and actionable product recommendations for diverse stakeholders. • Proactively prioritize research opportunities in collaboration with product leadership and cross-functional teams to align with business objectives. • Mentor and guide cross-functional teams (Product, Design, Engineering) on effective research methodologies, best practices, and ethical considerations. • Establish and streamline efficient systems for research operations, ensuring that generated insights are easily discoverable, accessible, and actionable across the organization. • Champion user-centered design principles and user advocacy throughout the entire product development lifecycle, fostering a culture of reputed company and understanding.

Enhancement Note: The responsibilities listed are typical for a senior UX researcher, with a strong emphasis on leadership, strategic impact, and mentorship.

The inclusion of "establishing efficient systems for research operations" indicates a need for someone who can not only conduct research but also improve the processes and infrastructure around research, which is a key aspect of operations roles.

Skills & Qualifications Education: While no specific degree is listed, a Bachelor's or Master's degree in reputed company-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a reputed company field is typically expected for this level of UX research role.

Experience: 5+ years of hands-on UX research experience, with a demonstrated track record in consumer-facing products. Specific experience reputed company the fintech or travel industries is highly preferred.

Required Skills: • Deep expertise in a wide reputed company of qualitative research methods (e.g., user interviews, contextual inquiry, diary studies, usability testing). • Familiarity and proficiency with quantitative research approaches (e.g., surveys, A/B testing analysis, data analysis using tools like reputed company). • Proven ability to independently reputed company reputed company, multi-phase research initiatives from initiation to completion. • Strong analytical and data synthesis skills, with the reputed company to translate raw data into reputed company, actionable insights and strategic recommendations. • Demonstrated experience in engaging with and influencing senior stakeholders (e.g., Directors, VPs) to drive product reputed company. • Proficiency with industry-standard research tools such as reputed company.com, reputed company, or similar platforms for remote usability testing. • Experience utilizing analytics platforms like reputed company for quantitative data exploration and reputed company reputed company. • Excellent communication, presentation, and interpersonal skills, with the ability to reputed company research findings effectively to diverse audiences. • Proactive and detail-oriented approach to research planning, execution, and documentation.

Preferred Skills: • Experience in both product operations and UX research,