Product Manager

Salary: £60,000 - 60,000 per year

Requirements

• Proven product management experience in commercially driven B2B, B2B2C, SaaS, platform, marketplace, loyalty or partnerships environments, with a track record of shaping opportunities that balance client value, end-user needs and commercial outcomes.
• Strong product discovery, problem-framing and prioritisation skills, with the ability to test assumptions, evaluate trade-offs and recommend where product investment should be focused.
• Confident using data, customer insight and commercial performance indicators to inform product decisions, validate opportunities and assess delivered outcomes.
• Demonstrable prioritisation and roadmap management experience.
• Experience defining product success measures and using performance data to evaluate whether delivered initiatives have achieved the intended customer, client and commercial outcomes.
• Ability to balance client-specific requirements with scalable product outcomes.
• Experience working closely with software engineering and technical teams.
• Good understanding of platforms, APIs, integrations and technical dependencies.
• Strong stakeholder management and influencing skills.
• Excellent verbal and written communication skills.
• Ability to operate effectively in ambiguity and bring structure to complex problems.

Responsibilities

• Own the early-stage product thinking for the Commercial / Enterprise revenue stream by turning commercial, client and stakeholder requests into clear product opportunities, expected outcomes and measurable success criteria.
• Lead discovery and validation activities to understand customer needs, business value, market demand, risks, assumptions and constraints before opportunities move into delivery.
• Identify opportunities to evolve client-specific requirements into scalable product capabilities that support long-term business growth.
• Develop, maintain and communicate a prioritised opportunity roadmap, ensuring a clear rationale for investment and progression decisions.
• Make prioritisation recommendations by balancing revenue potential, customer and client value, effort, risk and strategic fit.
• Define outcome-focused product requirements and recommendations that give Delivery and Technology teams clear context on the problem, intended value and success criteria.
• Define and track success measures for product opportunities, using data, customer insight and commercial performance indicators to assess whether delivered outcomes have achieved the intended value.
• Partner with the Technical Product Owner and Technology teams to shape feasible, scalable and deliverable solutions.
• Act as the product point of contact for Commercial stakeholders, helping translate client, partner and revenue opportunities into clear product options, trade-offs and recommendations.
• Build alignment across Commercial, Marketing, UX, Delivery and Technology teams, facilitating informed decision-making and shared understanding of priorities.
• Communicate product recommendations, trade-offs, progress and outcomes clearly to stakeholders and senior leadership.
• Contribute to the development of product-led ways of working, helping embed product thinking across the organisation.
• Ensure compliance with company policies and relevant information security, data protection, energy management and business continuity standards, including ISO 27001:2022, BS 10012:2017, ISO 50001:2018 and ISO 22301:2019.

Technologies

• Support
• Marketing
• Product Manager
• Product Owner
• Security
• UX UI Design

More

We are hiring a Product Manager to join our Product team on a full-time basis, working 39.5 hours per week in a hybrid or remote arrangement with three days per week in the office. This role reports to our Head of Product and sits within our Commercial / Enterprise revenue stream, where we focus on identifying, shaping and validating product opportunities that deliver measurable value for clients, end users and the business. You will work closely with Commercial, Marketing, UX, Delivery and Technology teams, partnering with our Technical Product Owner to turn opportunities into delivery-ready solutions. We value product thinking, clear prioritisation, strong collaboration and a data-informed approach to product decisions.

last updated 33 week of 2026