Systems Engineer (Linux/Operations)

Salary: £67,000 - 107,000 per year

Requirements

• Bachelors degree, or 3+ years of relevant work experience
• Experience with Linux
• 1 year of experience in Linux system administration, or Linux certifications
• Experience in IT operations and project delivery
• Ability to perform problem isolation and resolution for critical systems with minimal impact and downtime
• Outstanding customer service skills and dedication to the customer service experience
• Result-oriented mindset with a focus on improving efficiency and productivity
• Project coordination and planning experience
• Ability to exercise independent judgment under minimal supervision
• Ability to assess and analyze technical situations and provide viable alternatives
• Self-starter with the ability to learn new skills and knowledge quickly
• Basic programming and scripting knowledge in Bash, Python, or Perl
• Willingness to learn new skills and technology through online resources
• Comfortable working on a 10-12 hour shift schedule

Responsibilities

• Provide technical advice and support to our client institutions and processors to exceed customer expectations
• Maintain detailed documentation and reporting of issues and changes
• Update and maintain global inventory records accurately and on time
• Create and test Linux scripts for vendor field engineers and support teams for installation and activation
• Perform remote system installation with on-site vendor engineer support, including configuration and lockdown of our endpoint servers
• Work proactively with global support groups, clients, and vendors to resolve system problems quickly and deliver flexible solutions
• Escalate critical situations and project risks to management and third-level support in a timely manner
• Ensure server deployments follow our security guidelines and report any non-compliance
• Communicate and work effectively in a global, cross-cultural, and cross-time-zone team
• Work closely with IMAC and project teams to deliver best-in-class solutions and support
• Ensure incidents and changes comply with ITIL and operational policy
• Ensure servers entering production are locked down and meet operational acceptance criteria
• Diagnose problems efficiently by running and reviewing application and network traces

Technologies

• Bash
• Incident Management
• Support
• ITIL
• Linux
• Network
• Perl
• Python
• Security

More

We are Visa, a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. We are dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. In this Global Endpoint Operations role, our team manages the endpoint systems that connect our clients globally to core systems and services at our data centers, with responsibility for technical support, change execution, and problem and incident management. This full-time role is based in Basingstoke, United Kingdom.

last updated 36 week of 2026