iTrent Application Support Engineer

Salary: £32,000 - 36,800 per year

Requirements

• We require experience supporting the iTrent HR and payroll system.
• We require strong troubleshooting skills.
• We require back-end coding experience within iTrent.
• We require the ability to debug and resolve issues in iTrent.
• Experience working in the public sector or charity sector is desirable.
• We are looking for someone who can work effectively in a remote UK-based role.

Responsibilities

• We provide technical support for our iTrent HR and payroll system to ensure smooth operation and user satisfaction.
• We develop custom solutions within the iTrent application to meet our organisational needs.
• We collaborate with teams across our organisation to gather and analyse system requirements.
• We perform system upgrades, updates, and patches to maintain optimal performance.
• We ensure data integrity and security within the iTrent application.
• We document technical processes and create user guides for internal teams.
• We identify and troubleshoot system issues and implement effective resolutions.
• We work closely with vendors and external partners to enhance system functionality.

Technologies

• Support
• Security

More

We are a leading UK charity offering a 100% remote opportunity within the UK for an Application Support Engineer focused on iTrent. We offer a competitive benefits package including 26 days holiday plus bank holidays, rising with service to 30 days, the option to buy 5 extra days, enhanced maternity and paternity leave, time off in lieu, a matched pension up to 11%, a health cash plan, time off to volunteer, and a 35-hour working week. We are looking for someone who can help us support and improve our iTrent platform while working collaboratively across our organisation.

last updated 21 week of 2026