Junior Product Owner

Salary: £30,000 - 35,000 per year

Requirements

• Degree in Marketing, Business, Computer Science, or a related field.
• At least 2 years experience in a relevant role within a B2B environment, ideally technology or SaaS.
• Some exposure to SaaS, product management, or automation tools such as Zapier is a bonus.
• Strong writing ability for creating empathetic prompts.
• Confidence learning new tools and connecting systems.
• Organised, analytical, and detail-focused.
• Proactive and resourceful, with a willingness to experiment and solve problems.
• Comfortable working in a fast-moving start-up and eager to grow into product management.
• Clear communicator with clients and colleagues.
• Able to translate technical detail into plain English and collaborate effectively across teams.
• Motivated to learn quickly and grow into a product management role.
• Curious about AI, automation, and how people interact with technology.
• Comfortable engaging with both clients and technical teams.
• Proactive, organised, and able to take ownership of tasks.
• Excited by the chance to shape a product and make an immediate impact.
• GCSE or equivalent preferred.
• United Kingdom work authorisation required.

Responsibilities

• Design and build prompts for voice agents to deliver natural, human-like conversations.
• Configure workflows by triggering actions and webhooks via Zapier and other automation tools.
• Test, troubleshoot, and optimise agent functionality to ensure smooth performance.
• Engage with prospective and current clients to understand requirements, manage expectations, and translate feedback into product delivery.
• Collaborate with the team to ensure the voice product is aligned with other products and that opportunities are maximised.
• Craft the words our AI agents use so conversations feel supportive and trustworthy.
• Set up the actions that happen behind the scenes by connecting our agents to other tools and systems using Zapier, APIs, and webhooks.
• Run through different scenarios, spot where conversations could break down, and make improvements.
• Work closely with current and prospective clients, gathering requirements and explaining what the technology can and cannot do.
• Collaborate with everyone on the team and contribute input into the product roadmap.
• Learn how a product comes to life and grows.
• Become the go-to person for our Voice AI product line and help shape the future of AI in the legal sector.

Technologies

• AI
• Support
• Machine Learning
• Marketing
• Zapier
• Product Manager

More

We are Collaborative Conveyancing, an ambitious legal technology company founded in 2021 to support conveyancers in the residential property sector. We develop innovative AI and machine learning tools, including our flagship products Case Manager and Enquiry Manager, and we have expanded into Voice AI to help law firms generate quotes, provide client updates, and capture feedback more efficiently. We are backed by Innovate UK and work with some of the UKs most forward-thinking firms. This is a remote-first role with flexible working arrangements, unlimited holiday, and benefits including additional leave, a company pension, employee stock ownership plan, and work from home.

last updated 23 week of 2026