ServiceNow Technical Architect

Salary: £100,000 - 100,000 per year

Requirements

• ServiceNow Certified Technical Architect (CTA) - essential
• Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments
• Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules
• Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions
• Excellent client-facing skills, with the ability to work across multiple accounts simultaneously
• Ability to guide delivery teams, articulate technical solutions to non-technical stakeholders, and influence architectural decision-making

Responsibilities

• Leading the end-to-end technical architecture of ServiceNow implementations across multiple clients and sectors
• Translating business challenges into scalable, high-quality ServiceNow solutions
• Providing architectural governance, solution assurance, and design authority throughout the project lifecycle
• Working closely with client stakeholders, delivery teams, and product owners to ensure alignment with best practice and platform capabilities
• Driving technical excellence across engagements, promoting the use of out-of-the-box functionality where appropriate
• Supporting pre-sales activities, shaping proposals, and contributing to thought leadership within the practice

Technologies

• Architect
• CMDB
• Support
• ITSM
• ServiceNow

More

We are a leading consultancy expanding our ServiceNow practice and looking for an experienced ServiceNow Technical Architect. This role offers the opportunity to work in a fully client-facing capacity, shaping and delivering complex ServiceNow solutions for multiple enterprise clients. We value clear progression pathways and support for continuous certification and thought leadership within our collaborative and high-performing ServiceNow practice. Located in multiple UK base offices, we provide a competitive salary, bonus, and a comprehensive benefits package.

last updated 14 week of 2026