Claims Handler – Travel

Ready to grow your claims career faster than the traditional industry allows?

We’re looking for a Travel Claims Handler to join ClaimSorted.

This role is ideal for

• a Claims Handler who wants to build their career at a company that rewards performance, not tenure
• someone with 2+ years of claims experience who is hungry to learn and grow fast

We are not looking for tenure for the sake of it . We are looking for people with talent, ambition, work ethic, and the drive to build a real career .

If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management , data , quality , and capacity planning . Our goal is to help you become one of the best claims leaders of the future .

About ClaimSorted

ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.

We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster , with better service and better economics for insurers.

We’re backed by Y Combinator, Atomico, and Eurazeo , have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums .

What you’ll do

• Handle claims end to end: from first notification of loss through to settlement
• Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience
• Review documentation, verify coverage, and assess liability accurately
• Set appropriate reserves and manage claims within your authority
• Identify potential fraud indicators and escalate appropriately
• Maintain accurate and thorough claims records for audit and compliance
• Contribute to continuous improvement by flagging process inefficiencies

What we’re looking for

• Based in the UK or Ireland with work authorisation
• 2+ years of claims experience (travel, health, or similar lines).
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others is a plus
• Startup or high-growth experience is a plus

Why join us

This is a chance to grow faster than you would at a traditional insurer or claims business.

You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.

If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.

Our Values

• Move Fast – Act decisively, iterate quickly, optimise for momentum.
• Always Overdeliver – We exceed expectations in everything we do.
• Think Customer-First, Always – The customer experience drives every decision.
• Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
• Say It How It Is – Transparency and direct communication build trust.

Compensation & Benefits

• Competitive salary beyond the industry standard
• Quarterly performance bonus: up to 15% of quarterly salary
• Equity participation: stock options as an early-stage team member
• Health insurance
• Pension contributions
• 28 days annual leave
• Accelerated promotion track in a high-growth environment

Compensation: £25K – £35K • Offers Equity • 15% Quaterly Bonus

• • Base Salary £25K – £35K • Offers Equity • 15% Quaterly Bonus

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