Business Analyst

Salary: £34,000 - 34,000 per year

Requirements

• Degree in Business, Information Technology, Computer Science, or a related field, or equivalent experience
• Demonstrable experience in a business analysis role with a track record of delivering complex or high-impact projects
• Advanced knowledge of business analysis frameworks and methodologies such as BCS, IIBA, Agile, or Waterfall
• Strong analytical and problem-solving skills with the ability to think strategically and deliver practical solutions
• Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives
• Proficiency in process modelling such as BPMN and UML, and business analysis tools such as Microsoft Visio, Lucidchart, and Jira

Responsibilities

• Lead the end-to-end business analysis process for large-scale or complex projects, from initial scoping through to delivery and benefits realisation
• Engage with senior stakeholders to understand strategic objectives, business drivers, and requirements
• Facilitate workshops, interviews, and focus groups to elicit, analyse, and document detailed business and functional requirements
• Conduct in-depth analysis of business processes, systems, and data to identify opportunities for optimisation, automation, or transformation
• Develop high-quality documentation, including business cases, process maps, user stories, use cases, and acceptance criteria
• Translate business requirements into technical specifications and work closely with solution architects, developers, engineers, service managers, and project managers to ensure alignment

Technologies

• BPMN
• Cloud
• Network
• Security
• UML
• Support
• JIRA

More

We are Systal, a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries to help our customers achieve strategic technology transformation and maximise the business value, security, and innovative potential of their IT infrastructure. This role is based in Glasgow on a hybrid basis and offers a competitive salary and benefits package. We provide unrivalled training and development, a fantastic working environment with state-of-the-art offices and established remote teams, and a culture built around high-performing people delivering the best-in-class customer experience.

last updated 34 week of 2026