D365 Customer Engagement Functional Consultant

Salary: £55,000 - 78,000 per year

Requirements

• Strong functional experience with D365 CE, especially Sales
• Hands-on Power Automate experience is essential
• Ability to work across multiple areas and adapt to changing priorities
• Confident working directly with clients and leading workshops
• Strong documentation and communication skills
• Experience in fast-paced or growing environments is a bonus

Responsibilities

• Deliver functional consulting across D365 CE Sales and core CRM
• Gather and translate business requirements into scalable CE solutions
• Configure D365 CE entities, forms, views, dashboards, and processes
• Build and optimise Power Automate flows
• Support workshops, documentation, testing, and user training
• Work closely with technical teams on integrations and customisations
• Act as a trusted advisor to clients and ensure strong stakeholder engagement
• Contribute to continuous improvement and internal capability growth

Technologies

• CRM
• Support

More

We are a fast-growing Microsoft Partner offering a fully remote permanent role with occasional client visits. This is a broad and influential position across Sales, Customer Service, and Power Platform, where you will help support clients end to end and shape the future of our practice. We offer flexibility, a supportive team, and a strong pipeline of CE and Power Platform work, with real opportunity to grow alongside our expanding business.

last updated 27 week of 2026