IT Support Engineer (AV Industry)

Salary: £35,000 - 40,000 per year

Requirements

• Experience in a 1st or 2nd line support role, or similar
• Experience with Azure AD and Entra ID
• Experience with Microsoft 365 services
• Ability to commute to Hemel Hempstead

Responsibilities

• Support end users with 1st and 2nd line tickets
• Escalate issues to the Senior Engineer when required
• Work on project activity including migrations and cyber security initiatives
• Carry out Microsoft 365 administration tasks

Technologies

• Azure
• Support
• Microsoft 365
• Security
• Office 365
• Cloud
• Active Directory

More

We are a global, customer-focused brand recognised for our industry-leading visual solutions and commitment to innovation. We are an international company with a strong focus on modernising our IT teams and technology stack. This is a hybrid role based in Hemel Hempstead, with 50% remote working, offering a salary of £35,000 to £40,000 plus private medical cover, dental cover, progression, training, and company benefits. You will join a growing support team working across user support and project delivery in the AV industry.

last updated 30 week of 2026