IT Applications Analyst

Salary: £45,000 - 85,000 per year

Requirements

• 3+ years experience in enterprise application support or IT operations within a law firm
• Bachelors degree in Information Systems, Computer Science, or related field (or equivalent experience)
• Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
• Understanding of access management, patch management, and vulnerability remediation processes
• Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
• Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)

Responsibilities

• Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
• Manage user access controls, including provisioning, de-provisioning, and access reviews
• Monitor system health and performance; initiate health checks and proactively remediate issues
• Respond to and resolve incidents and service requests in line with SLAs
• Provide break/fix troubleshooting and root cause analysis across supported systems
• Collaborate with infrastructure teams to support system scalability and optimization
• Facilitate alignment between delivery teams and Information Security, Infrastructure
• Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications

Technologies

• Cloud
• Support
• ITIL
• ITSM
• PowerShell
• Python
• Security
• ServiceNow

More

We are Larbey Evans, partnering with a US law firm client to recruit an IT Applications Analyst for our London office. This is a permanent position with a competitive salary of up to £55,000, plus a £100 monthly employee contribution for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more. Our working hours are 09:30-17:30, Monday to Friday, with a hybrid working model that allows for 3 days in the office and 2 days remote. In this role, youll focus on the operational support and continuous improvement of enterprise application environments.

last updated 24 week of 2026