[Remote] Solutions Engineer (Technical Delivery & Support)

Note: The job is a remote job and is open to candidates in USA. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join their Delivery team.

In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams while managing critical technical integrations and systems.

Responsibilities End-to-End Technical Integration DeliveryLead end-to-end design and deployment of integrations involving:278R EDI transactions (Healthcare Services Review Request for Review and Response)275 EDI document management workflows for supporting documentationRESTful APIs for synchronous data exchange with EHR, payer, and third-party systemsFile-based integrations (e.g., SFTP transfers for batched document exchange)Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms, including:EDI X12 to internal data models278R loops (2000E, 2010EA, 2010EB) to API payload formatsMapping HL7 or custom EMR data structures to internal workflowsManage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmissionTechnical Troubleshooting & Quality AssurancePerform payload-level debugging of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepad.Build SQL scripts for:Data migration pre-validation and post-migration auditsLive data integrity checks across systemsRoot cause analysis of data mismatches and failed transactionsUse packet tracing and VPN diagnostic tools (Wireshark, tcpdump) to debug connectivity issues.Develop automated test scripts for integration validation (e.g., Postman Collections with Newman CLI).Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.)Technical Project Architecture & DocumentationCreate and maintain sequence diagrams, data flow diagrams, and API schema documentation for all integrations.Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation).Define error handling frameworks across integrations, standardizing error response formats and retry logicTechnical Advisory & CollaborationServe as the technical SME for customer IT teams, providing guidance on:EMR system connectivity (Epic, Cerner, Athenahealth, etc.)Data normalization for authorization workflowsPHI/PII encryption standards and HIPAA-compliant data handlingActively contribute to product feedback loops, identifying enhancements to APIs, integration tooling, and internal debugging utilities.Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels) Skills Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environmentDeep expertise with EDI X12 standards: Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment looping275 Attachments for clinical documentation exchangeAdvanced SQL proficiency (CTEs, window functions, ETL data validation workflows)Hands-on experience with interface engines (strong preference for Mirth Connect or comparable platforms)Expert with REST API protocols, including: Authentication methods (OAuth2, Basic Auth, API keys), API schema validation (JSON Schema, XML Schema Definition - XSD), Rate limiting, pagination, and error handling best practicesStrong familiarity with healthcare IT systems: EMRs like Epic (Interconnect API), Cerner, Athenahealth, Revenue cycle systems, prior authorization systemsProficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashing)Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdump)Solid understanding of HIPAA, HITRUST, and data privacy/security compliance frameworksComfortable with automation tools for API testing and monitoring (e.g., Postman, Newman, Swagger Inspector)Experience with healthcare prior authorization workflows, utilization management, and revenue cycle operationsExperience building or working with event-driven architectures (e.g., webhook-based notifications, Kafka)Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reportingContributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templatesAbility to mentor junior technical implementation specialistsWillingness to travel to customer sites as required (up to 25%) Benefits Unlimited PTO401k program with employer match Company Overview Humata Health is an AI-enabled deep clinical integration that creates prior authorizations for payers and providers using AI and automation.

It was founded in 2023, and is headquartered in Winter Park, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.humatahealth.com. Company H1B Sponsorship Humata Health has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2025.

Please note that this does not guarantee sponsorship for this specific role.