People Systems Lead

Salary: £40,000 - 80,000 per year

Requirements

• We require 5+ years of experience in HRIS, especially in configuring and administering Workday HCM
• We require advanced proficiency with the Workday business process framework, expert-level knowledge of Workdays data model, and a deep understanding of Workday security architecture
• We require experience with Workday integration tools including EIB template creation, core connector configuration, Web Services (SOAP/REST), and Workday Studio
• We require strong autonomy, proactivity, and excellent problem-solving skills, with the ability to challenge needs and prioritization to develop effective solutions
• We require strong communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams
• We require a collaborative, forward-thinking mindset with the strategic clarity to prioritize effectively and set clear expectations within resource constraints
• We require fluency in English and ideally French

Responsibilities

• We lead Workday HCM administration design and configuration, and serve as the primary subject matter expert for system optimization and security architecture across HCM modules
• We design, configure, and continuously improve business processes to streamline People operations, enhance user experience, and enable sustainable growth
• We build advanced workflows with dynamic approval routing, event-triggered notifications, exception handling, and conditional logic to support complex international requirements
• We manage integrations with payroll providers, benefits, talent acquisition, learning systems, and third-party tools using EIB, connectors, and REST/SOAP APIs to ensure seamless data flow and maintain data integrity
• We partner with business teams, especially the People Team, to translate business requirements into scalable technical solutions while enabling them on product management practices
• We conduct technical analysis of releases, assess feature impacts, and perform non-regression testing in sandbox environments
• We implement security configurations including role-based access controls, domain security policies, user-based security assignments, and security group inheritance to enforce appropriate data access across complex organizational structures
• We lead technical troubleshooting and root cause analysis
• We drive external suppliers or software editors when relevant for system enhancements or issue troubleshooting while monitoring budget
• We develop and maintain guides, integration documentation, and system architecture diagrams to support knowledge transfer and system sustainability
• We master the People software architecture and data flows around Workday HCM, considering limited ISD involvement on most other systems
• We deploy ISD product and project methodology, secure business team buy-in, and facilitate change management while working in sprint mode with JIRA for changes and JSM for tier 2-3 support

Technologies

• Flow
• Support
• JIRA
• REST
• SOAP
• Security
• Web
• AI
• Matrix

More

We are Contentsquare, the all-in-one experience intelligence platform designed to help anyone who cares about digital journeys understand the full online customer journey. We are a global leader in experience analytics with a growing presence across 15 offices worldwide, and we are building an inclusive workplace where everyone learns and succeeds. In this hybrid role based in the London area / Spain, you will join our Information Systems Department to support our Human Resources Information System management and help drive scalable People solutions. We invest in our people through career development, mentorship, social events, philanthropic activities, competitive benefits, virtual onboarding, hackathons, flexible hybrid and remote work policies, generous paid time off, a lifestyle allowance, stock options for every full-time employee, and employee resource groups, with additional benefits tailored by country.

last updated 34 week of 2026