[Remote] Software QA Lead :The Lake Companies

Note: The job is a remote job and is open to candidates in USA. Banyan Software is a company dedicated to acquiring and growing software businesses, and they are seeking a Software QA Lead for The Lake Companies.

The role involves owning product quality, directing QA testers, and managing the release process to ensure high standards of quality and defect management.

Responsibilities Hold the go/no-go gate for every release, enforcing non-negotiables around Data Integrity, Security, and Core WorkflowsOwn escaped defect metrics and drive year-over-year reductions in customer-reported defectsMaintain the Quality Dashboard and chair the monthly Quality Council with Leadership, Product, and SupportOwn and enforce the Definition of Done across all product lines in partnership with the Scrum MasterParticipate in design and requirements reviews (Shift-Left) to catch quality issues before development beginsOwn the QA testing library: define what gets tested, at what depth, and to what standardDirect and coordinate QA testers, ensuring regression and manual testing tasks are completed on schedule and to standardReview and approve test contributions to maintain framework quality and consistencyDevelop tester independence and capability so the team can execute the majority of regression work autonomouslyCoordinate the end-to-end release process: schedules, checklists, stakeholder communication, and UATTriage and prioritize defects with the Product Manager for service packs and hotfixesOwn 48-hour post-release hypercare monitoring using telemetry dashboards Skills Familiarity with Infor SyteLine ERP and the manufacturing environments it servesExperience owning or significantly contributing to a QA testing library or automated test frameworkHands-on experience with TestComplete or Playwright is a plus — this role will get into the details when neededStrong analytical skills; able to translate defect and support ticket data into prioritized quality improvementsClear communicator comfortable running cross-functional meetings and presenting quality data to the broader teamExperience with Lake Companies products (Doc-Trak, Shop-Trak, Fact-Trak) strongly preferred Company Overview Banyan Software is an IT company that helps in acquiring, building, and growing software businesses.

It was founded in 2016, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://banyansoftware.com/. Company H1B Sponsorship Banyan Software has a track record of offering H1B sponsorships, with 1 in 2023.

Please note that this does not guarantee sponsorship for this specific role.