IT Business Design Partner

Salary: £65,000 - 65,000 per year

Requirements

• We are looking for significant experience in business design, business analysis, service design and/or operating model design.
• We need proven ability to influence Directors and executive-level stakeholders.
• We require strong expertise in strategic analysis, journey mapping and conceptual modelling.
• We value experience providing constructive challenge and assurance within governance settings.
• We need excellent communication and stakeholder management skills.
• We welcome experience in care, housing, health, local government or similar regulated sectors, and we will prioritise applicants with a care background.
• We value knowledge of digital platforms, data flows and enterprise-wide service change.
• We would like experience contributing to business cases, benefits definition and value articulation.
• Qualifications such as BCS BA, IIBA, TOGAF, service design or UX certifications are desirable.
• Familiarity with tools such as Lucid, Visio or Azure DevOps is desirable.

Responsibilities

• We will lead strategic discovery and early-stage shaping across major programmes and directorates.
• We will design future-state service, process and operating models aligned to our Target Operating Model.
• We will partner with Directors and Sponsors to define scope, priorities, value and delivery options.
• We will facilitate workshops and translate business needs into clear requirements, user stories and acceptance criteria.
• We will review solution designs to ensure alignment with business needs.
• We will provide senior design assurance across governance forums to improve decision quality.
• We will promote integration and reuse of design assets across programmes to support joined-up change.

Technologies

• Azure
• DevOps
• Support
• TOGAF
• UX UI Design
• Cloud
• Network

More

We are Anchor, Englands largest not-for-profit provider of care and housing for older people, and we are undergoing an exciting period of transformation within our Change team. This is a great time to join us as a Business Design Partner, where you will play a critical role in shaping major programmes and defining how future services and operating models work across our organisation. We invest every penny we make or save back into the people who live with us, the places they live and the people who work here, which helps us deliver better care, stronger customer service, improved wages, training, development and facilities. We offer a rewarding environment with support for health and happiness, finance and career development, including wellbeing discounts, mental health support, flexible working options, pension contributions, savings and financial advice, and ongoing learning and progression opportunities. We are proud of our values: Accountable, Respectful, Courageous and Honest, and we are committed to diversity and inclusion as a Gold Standard Inclusive Employer and Stonewall Diversity Champion, with colleague networks and inclusive initiatives that help everyone belong and thrive.

last updated 21 week of 2026