Software Developer

Salary: £42,000 - 82,000 per year

Requirements

• Hands-on experience with Dynamics 365 CRM
• Technical skills in CCaaS (D365 Contact Center)
• Proficiency in Power Platform development
• Expertise in Customer Service module
• Experience with Power Virtual Agents / Co-pilot Studio for chat and voice bot
• Familiarity with Azure Communications Services
• Knowledge in Dynamics Solution Management
• Experience with CI/CD using Azure DevOps
• Proficiency in Power BI Reporting (CCaaS Analytics)
• Skills in C# (.Net) and JavaScript (client side in model driven)
• Experience managing onsite and offshore teams (desirable)

Responsibilities

• Design, build, customize, and integrate contact center capabilities
• Configure and customize Dynamics 365 Customer Service and Omnichannel
• Develop plugins, customer workflows, and PCF controls using C#

Technologies

• Azure
• C#
• CI/CD
• CRM
• DevOps
• JavaScript
• Power BI
• Office 365
• ASP.NET
• Cloud

More

We are looking for a Dynamics 365 Customer Service and CCaaS Developer based in Luton, UK, to join our dynamic team for a 6-month assignment. Our company has recently implemented CCaaS and is on the roadmap to enhance additional features. We value hands-on experience in the Customer Service module and CCaaS, and we offer a collaborative work environment focused on innovation and professional growth.

last updated 19 week of 2026