Technical Business Analyst (Agentic AI & eCommerce)

Salary: £43,000 - 72,000 per year

Requirements

• Fluent French speaker (written and spoken) required
• Familiarity with customer-facing digital platforms, eCommerce, and Agentic AI solutions
• Experience working in a professional consulting environment
• Track record as an Agile Business Analyst in a customer-facing eCommerce or digital platforms role
• Exposure to Agentic AI, conversational AI, or AI-driven commerce experiences highly desirable
• Degree qualified in a relevant field
• Good understanding of the project life cycle
• Experience with leading eCommerce and digital platform technologies (e.g., commercetools, SAP Commerce Cloud, BigCommerce, Salesforce Commerce Cloud)
• Omni-channel experience
• Experience working in agile development environments

Responsibilities

• Conduct client interviews and facilitate workshops to capture functional and non-functional requirements
• Work with consultants and stakeholders in remote workshops to define and capture business requirements and use cases
• Advise and consult with stakeholders and share best practices across eCommerce, Agentic AI, and digital platform principles
• Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics, and user stories earmarked for development sprints
• Work closely with technical teams, quality assurance teams, project managers, and product owners to get user stories ready for development
• Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations, ensuring design concepts can be translated into functioning platforms

Technologies

• AI
• Cloud
• SAP
• SAP Commerce
• Salesforce
• UX UI Design

More

We are a leading recruitment consultancy supporting the global eCommerce, AI, software, and consulting sectors. This is an excellent opportunity to work remotely or in a hybrid setting with some travel, where youll collaborate with top B2C/D2C providers in the retail and consumer products sectors to deliver next-generation solutions. We offer a contract role for an Agile Digital Platforms Business Analyst, with a duration of 6 months initially, likely with long-term extensions.

last updated 18 week of 2026