Product Manager, AI Exchange

: EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users.

Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team.

At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it.

We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity: The Product Manager will partner with a cross-functional team to bring the EBSCOhost AI Exchange platform to market. The EBSCOhost AI Exchange acts as a marketplace and delivery infrastructure for trusted EBSCOhost content in the age of AI.

You will help develop and bring to market MCP based solutions to deliver EBSCOhost content into AI Agents. The Product Manager will work closely with Sales, Marketing, Technology and other departments.

What You'll Do: Partner with Product Management leadership to develop and execute go to market efforts for EBSCOhost AI ExchangeCollaborate with Technical teams to communicate market needs and feedbackJoin customer and publisher calls to discuss EBSCOhost AI Exchange products and benefitsHelp build and deliver stakeholder updatesDrive business requirements for future roadmap items, in partnership with other Product ManagersPartner with Sr.

PM for Voice of the Customer Program on communications, tracking enhancements and roadmap visibility. Your Team This role reports to the Vice President of Product Management and closely partners with the Sr. Product Manager, AI Exchange.

The role works closely with teams across Product Management, Technology, Sales, Marketing, and Customer Satisfaction. The Product Management team is comprised of 30+ Product Managers who represent different platform and functionality level initiatives.

The team is customer-facing and drives business requirements across the EBSCOhost suite of products and services.

About You: 0-2 years of Product Management experienceInterest in working closely with customers and other external partnersFamiliarity with AI Agents and MCP workflowsInterest in building a career in Product Management with EBSCOAbility to work collaboratively across the organization with various teams What Sets You Apart Experience using and building MCP workflows and AI Agent skillsBasic understanding of the library industry and how libraries leverage EBSCO productsA collaborative mindset and ability to build credibility with team members and stakeholders.

Pay Range: USD $62,925.00 - USD $89,890.00 /Yr.

Remote Skills: Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Content Delivery/Distribution, Cross-Functional, Customer Relations, Customer Satisfaction, Customer/Client Research, EBSCO, Leadership, MCP - Microsoft Certified Professional, Marketing, Microsoft Exchange Server, Product Management, Sales, Team Building, Team Lead/Manager, Team Player, Technology Sales, Work From Home undefined: EBSCO