Associate Director - Digital Identity and Biometrics

Salary: £95,000 - 130,000 per year

Requirements

• Extensive experience delivering digital identity or biometrics solutions, ideally in the public sector across borders, policing, national identity, business identity, or healthcare, or relevant experience from large-scale delivery in the private/finance sectors.
• Background in architecting, building and integrating systems such as IDV apps, digital credentials, ABC/eGate solutions, retrospective search (ABIS), live facial recognition (LFR), business ID platforms, DVS and wallets integration, or other relevant identity verification solutions.
• Extensive experience leading and owning digital architecture design and implementation of secure and scalable solutions.
• Experience architecting and delivering complex identity solutions that may span multiple UK government departments, suppliers, and delivery partners.
• Proficiency in cloud technologies and architecture such as AWS, Azure, or Google Cloud.
• Broad understanding of standards, best practice, and methodologies for identity systems such as GPG45 and eIDAS.
• Knowledge of data privacy and protection regulations such as GDPR.
• Understanding of enterprise architecture frameworks such as TOGAF.
• Exceptional interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and convey complex concepts to diverse stakeholders.
• A flexible approach and passion for innovation, with a commitment to continuous improvement and adapting strategies to meet evolving market demands.
• Strong analytical and problem-solving abilities in a dynamic, fast-paced environment.
• Strong understanding of market trends, new technologies, and industry standards in the identity and/or biometrics space.
• Holds or is eligible for UK security clearance to SC level.
• Experience architecting and deploying biometric and identity solutions, with exposure to modalities such as biographic, fingerprint, facial, and iris.
• Understanding of testing methodologies for biometric and identity verification systems, including bias, performance, performance drift, and presentation/system resilience.
• Understanding of the risks related to biometric and identity verification solutions, including Presentation Attack Detection (PAD) and the capabilities and limitations of verification, identification, and liveness detection.
• Experience working with stateless application designs, site reliability and operational processes, and performance tuning and automation testing.
• Recognised industry expert with market presence and experience speaking at biometric and digital identity events.
• Existing trusted relationships with biometric vendors and understanding of the supplier landscape.
• Experience delivering in transport, defence, borders, or public safety.
• Familiarity with the GDS Service Standard and the Technology Code of Practice.
• Deep understanding of relevant biometric architecture and interoperability tools and standards such as ISO/IEC 19794/29794 and NIST/ANSI ITL1.

Responsibilities

• Play a crucial role in delivering Digital Identity and Biometrics solutions for public sector clients.
• Work with digital talent across crafts to deliver innovative identity solutions used by millions in the UK and abroad.
• Collaborate with cross-functional teams to design and implement flexible, scalable, standardised, and secure technical solutions.
• Work closely with client stakeholders, provide technical leadership, and ensure architecture aligns with relevant frameworks, standards, and practices.
• Promote best practices to deliver high-quality, adaptable solutions that drive transformation in digital identity infrastructure.
• Own the architectural design, definition, delivery, and management of public sector services.
• Work with biometric and digital identity experts, suppliers, and partners to design and build innovative solutions.
• Work with leading biometric technology vendors and in-house developers to deliver advanced technical solutions for national-scale identity challenges.
• Test emerging technologies, run feasibility trials and discoveries, and support clients with analysis and recommendations for identity roadmaps.
• Support clients in procurement and selection of IDV platforms, providing best practice guidance and market and technology insight.
• Manage technical risk on large-scale identity and biometric projects, including evaluating impacts related to bias, matching performance, and resilience to presentation attacks.
• Own the architecture design of large-scale identity solutions and manage governance forums for compliance.
• Identify and document dispensations, key design decisions, and capability gaps.
• Build and maintain Deloittes presence in the wider identity and biometric industry through events and innovation initiatives.
• Contribute to sales and future opportunities for the firm.
• Coach and mentor others as part of internal practice development.
• Demonstrate inclusive leadership and help build and manage diverse teams within an inclusive culture.

Technologies

• AWS
• Azure
• Cloud
• Support
• Security
• TOGAF
• Architect

More

We are Deloitte Digital, combining the discipline of Deloitte with the power of creativity to connect people, ideas, technology, and capabilities in innovative ways. We support government and public sector clients with solutions that improve how they serve citizens and help solve complex challenges that genuinely change lives. This role is part of our Technology and Transformation business line, focused on Digital Identity and Biometrics, and is based in London, Manchester, or Belfast with hybrid working. We support flexible working across local offices, virtual collaboration spaces, client sites, and remote locations, while offering a culture built on inclusion, collaboration, wellbeing, and continuous development. We are committed to helping our people grow, lead, and make an impact that matters.

last updated 36 week of 2026