Technical Team Leader (M365)

Salary: £75,000 - 85,000 per year

Requirements

• We need a bachelors degree in computer science, information systems, or equivalent consulting experience.
• We need strong knowledge of Microsoft 365 architecture, administration, security, and governance.
• We need proficiency in PowerShell, with practical experience automating and operating Microsoft 365, Microsoft Entra ID, and Microsoft Intune at scale.
• We need related Microsoft certifications, such as Microsoft 365, Security, Identity, and Endpoint/Intune, or equivalent demonstrable experience.
• We need experience designing and implementing client-facing Microsoft solutions, particularly identity and access management and endpoint management.
• We need a strong understanding of governance, security, and compliance controls relevant to identity and endpoint management, including Conditional Access, MFA, device compliance, baseline policies, and secure configuration.
• We need excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• We need a passion for learning new technologies and staying current with Microsoft 365 trends and best practices, particularly around AI and Copilot.
• We need fluent English.

Responsibilities

• We lead the team responsible for the design and delivery of Microsoft 365 technologies, with a focus on Microsoft Intune, Microsoft Entra ID, and associated identity, access, device, and policy management capabilities.
• We provide hands-on technical leadership across the end-to-end project lifecycle, including discovery, workshops, design, build, test, implementation, and deployment.
• We ensure secure, high-quality outcomes and predictable delivery.
• We hold overall accountability for technical quality and governance on Intune and Entra ID workstreams.
• We ensure the right SMEs and architects are engaged, designs are reviewed, risks are understood, and solutions meet security, compliance, and operational requirements.
• We ensure our projects are delivered effectively and meet quality and time targets.
• We proactively escalate and manage the risk of overruns with the PMO function and collaborate with Project Managers on resource planning.
• We contribute to post-project reviews, lessons learned, and CSI meetings to improve how services are delivered and consumed.
• We drive repeatable delivery through standards, templates, and automation, including PowerShell, to improve quality, speed, and consistency.
• We drive efficiency through repeatable processes and automation, and ensure AI adoption is at the core of our service evolution.
• We represent our teams practices internally and externally, including mentoring and Lunch and Learn sessions.
• We stay current with Microsoft 365 trends, features, and updates, and share knowledge with our team and the wider community.
• We collaborate with the Service Desk Manager to ensure projects transition effectively into operations.
• We take responsibility for knowledge transfer to the Service Desk after project delivery, including creating clear and usable knowledge documentation.
• We coach our team on best practice and help develop technical and business skills.
• We set standards, ensure adherence to business-wide processes, and promote accountability.
• We build professional and social connections across the business to support morale.
• We ensure team members have clear objectives and are accountable for their deliverables.
• We regularly assess team capacity to support effective utilisation and resource planning.
• We manage employee lifecycle processes, including onboarding, probation, absence reviews, one-to-ones, and performance reviews, in partnership with our HR Business Partner.

Technologies

• AI
• Cloud
• Copilot
• Support
• Microsoft 365
• Microsoft Intune
• PowerShell
• Security
• Office 365

More

We are Doherty Associates, an IT solutions provider with more than 30 years of experience serving world-renowned international clients, primarily in the professional and financial services sector, including leading private equity firms and top-tier law firms. We are a Microsoft Solutions Partner with five designations, hold a Tier 1 Microsoft CSP relationship, and are ISO27001 and ISO9001 accredited. Our services are built on the Microsoft cloud ecosystem and aligned to the NIST Cyber Security Framework, with a focus on quality, security, and long-term client outcomes. This is a senior, client-facing Technical Team Lead role based in London WC1V 7BD on a hybrid remote basis, with a full-time permanent structure and a salary of £75,000 to £85,000 plus performance bonus. We also offer sponsored development, industry training and certifications, incentives for passing Microsoft certifications, pension, wellbeing support, private medical insurance, income protection insurance, 33 days of holiday including bank holidays, a birthday day off, and company sick pay.

last updated 30 week of 2026