Network Engineer (Cisco)

Salary: £? - ? per year

Requirements

• We require 3+ years of hands-on troubleshooting and configuration experience supporting large multinational corporate networks across a diverse range of technologies and vendors.
• We require 3+ years working directly in Cisco IOS and the Meraki dashboard.
• We require 3+ years troubleshooting and configuring WLAN technologies; Cisco and Meraki experience is preferred.
• Experience with Cisco NSO, SAE, UCS, ISE, and DUO is preferred.
• Experience with VMware is required.
• We require demonstrable ability to use IOS and the Meraki dashboard for network troubleshooting and configuration.
• We require a CCNA or comparable certification, or demonstrable equivalent work experience and skill.
• We require comfort collecting packet captures.
• We require a strong understanding of network protocols and functions including BGP, OSPF, EIGRP, NAT, DNS, DHCP, SDWAN, IPAM, SDN, ACL, Spanning Tree, VLAN, the OSI model, NetFlow, and TACACs.
• We require the ability to explain complex technical topics in laymans terms under time pressure.
• We require the ability to use NMS tools such as Nagios, SevOne, LiveNX, SolarWinds, NetScout, ServiceNow, and the Meraki Dashboard to diagnose and triage issues or requests.
• Familiarity with the use and limitations of syslogs, SNMP traps, device polling, NetFlow, and other management functions is required.
• We require an understanding of ITIL principles, including event, incident, problem, and change management.
• We require strong organizational skills and the ability to manage multiple priorities while meeting deadlines.
• Experience participating in network implementation and refresh projects is required.
• We require experience working with customers remotely and over the phone to assist with network troubleshooting.

Responsibilities

• We provide triage, analysis, and resolution of network incidents.
• We manage incidents end to end, bringing in additional skilled resources as required.
• We engage with or defer to other technical teams as needed to resolve incidents.
• We act as major incident manager when incident impact warrants it.
• We provide timely updates to stakeholders or the incident manager during incidents.
• We troubleshoot and configure networking equipment, including Cisco, Meraki, and other supported platforms.
• We participate in the global on-call rotation, including some weekend coverage.
• We use network management systems to diagnose issues, identify likely root causes, and assess impact.
• We collect packet captures and perform initial analysis where possible.
• We work with local contacts and service providers to resolve site connectivity, hardware, and service issues, and we hold providers accountable to SLAs.
• We proactively identify and improve situations where things could be better.
• We continuously evaluate network capacity and performance and make recommendations for design changes as appropriate.
• We help maintain CMDB information and update our internal knowledge base.
• We fulfil DNS and DHCP requests, including A or CNAME record requests, new DHCP scope requests, and MX record updates.
• We implement changes as defined and requested by the design and planning team.

Technologies

• CMDB
• Cisco
• Hardware
• Support
• ITIL
• NAT
• Network
• SDWAN
• ServiceNow
• VMware
• WLAN
• iOS

More

We are hiring a Network Engineer for a 12-month initial contract based in Bracknell with a hybrid working arrangement. This is an inside IR35 role and requires use of an umbrella company. The rate is £58 per hour. You will join us to support a large, multinational network environment and work across incident management, troubleshooting, implementation, and operational improvements within a collaborative technical team.

last updated 30 week of 2026