Onsite IT Technician

Salary: £30,000 - 30,000 per year

Requirements

• We require a qualification in Information Technology, Computer Science, or a related field.
• We require a minimum of 5 years experience in a technical IT support role, ideally within an educational or similar environment.
• We require strong technical knowledge of hardware, software, networking, and operating systems including Windows, macOS, and iOS.
• We require experience with Active Directory, Group Policy, and cloud-based platforms such as Microsoft 365 and Google Workspace.
• We require excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• We require clear and confident communication skills, with a user-friendly approach to support.
• We require the ability to work independently and manage time effectively across multiple sites.
• We prefer relevant certifications such as CompTIA A+, Network+, Microsoft, or ITIL.
• We prefer at least 1 year of management experience.
• We prefer a driving licence.

Responsibilities

• We provide on-site and remote technical support to staff and students, addressing hardware, software, and network-related issues.
• We install, configure, and maintain IT equipment, including desktops, laptops, printers, projectors, and interactive displays.
• We support the deployment and updating of software across school devices and systems.
• We perform routine maintenance of servers, networks, and backup systems to ensure consistent availability and performance.
• We monitor IT systems for faults or performance issues and proactively resolve problems to minimise downtime.
• We assist with the setup and maintenance of user accounts, permissions, and security settings in line with school policies.
• We ensure compliance with data protection and security protocols, reporting any issues or breaches appropriately.
• We document all IT procedures, issues, and resolutions clearly for use by the wider team.
• We collaborate with our HQ team to support the implementation of technology initiatives at the local level.
• We stay informed of emerging technologies and best practices relevant to education IT environments.

Technologies

• Active Directory
• Cloud
• Hardware
• Support
• ITIL
• macOS
• Microsoft 365
• Network
• Security
• Windows
• iOS
• Office 365
• Mobile

More

We are Advanced IT Services, a trusted provider of comprehensive IT solutions for schools and multi-academy trusts. We focus on empowering learning environments through innovative technology, offering IT infrastructure support, technical assistance, and strategic consulting. Our experienced team is dedicated to delivering reliable, efficient IT services that help schools improve teaching, learning, and day-to-day operations. This is a full-time, permanent, in-person role based in Odiham, with a salary of £30,000 per year and benefits including company events, company pension, employee discount, life insurance, and on-site parking.

last updated 20 week of 2026