1st/2nd Line IT Support Engineer
Key details
- Compensation
- $27,000 - $35,000
Job Description
Salary: £27,000 - 35,000 per year
Requirements
- Strong working knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel)
- Experience with Windows installations and software configuration
- Familiarity with diagnostic tools such as Event Viewer and Command Prompt
- Excellent communication skills with the ability to take ownership of issues
- Full UK driving license and access to your own vehicle is essential
Responsibilities
- Deliver efficient, high-quality remote IT support
- Configure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager)
- Install and configure Windows 11 and mobile devices
- Diagnose and troubleshoot IT issues, including mail flow and client configuration
- Maintain clear, accurate documentation of completed work
- Ensure cyber security best practices are followed at all times
Technologies
- Azure
- Excel
- Flow
- Support
- Microsoft 365
- Mobile
- Security
- SharePoint
- Windows
- Office 365
- Cloud
More
We are thrilled to offer the opportunity to join our dynamic team in a growing business near Ipswich. Our commitment to service excellence extends to our clients across diverse sectors, including care and legal services. We provide a range of benefits including company pension, private health and dental care, 25 days holiday plus public holidays, car and phone allowance, cycle-to-work scheme, and company events.
last updated 18 week of 2026
Company & context
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Range from 14 indexed roles at this employer: $27,000 - $35,000(mid ~31107)
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Source: DevITJobs • Last updated May 7, 2026