IT Service Desk Engineer (Multilingual: English & Dutch)

Salary: £28,000 - 28,000 per year

Requirements

• Fluency in English & Dutch is required
• Previous experience in a 1st or 2nd line IT service desk role or a similar technical position
• Experience with ITSM case management software
• Knowledge of remote support tools for diagnostics and troubleshooting
• Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks
• Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware
• Excellent customer service skills with a focus on problem-solving and communication

Responsibilities

• Resolve technical issues related to desktops, laptops, printers, and applications
• Troubleshoot and manage networks and servers
• Follow Littlefish standards and meet customer-specific SLAs when handling technical queries
• Provide clear communication with customers to ensure issues are resolved swiftly

Technologies

• Active Directory
• Hardware
• Support
• ITSM
• Office 365
• Windows

More

At Littlefish, were excited to welcome a passionate Service Desk Engineer who is fluent in both English and Dutch to our remote team. We pride ourselves on being a vibrant and inclusive workplace where our values drive us to perform excellently while supporting one another. We offer a competitive salary of up to £29,625 along with comprehensive benefits including a referral bonus, access to LinkedIn Learning, a healthcare cash plan, casual dress policy, pension scheme, social events, and generous annual leave. If you believe you can make a real difference and resonate with our values, we would love for you to apply and join us on our journey towards continual growth and excellence.

last updated 17 week of 2026