[Remote] Sales Engineer 2 (Inside Sales)

Note: The job is a remote job and is open to candidates in USA. Comcast Business is a leading technology provider to small businesses and enterprises, offering a range of services including connectivity and cybersecurity solutions.

The Inside Sales Engineer 2 role involves providing technical support to sales representatives and assisting in aligning customer needs with scalable solutions. Responsibilities Provide technical consultation supporting Sr. CAM, Sr. BSR, Sr.

OBSR, and Inside Sales Enterprise Account ManagersPerform needs analysis for the Company and its customers and produces strategic, cost-effective solutionsAssist sellers in identifying customer requirements and aligning appropriate Comcast Business solutionsTranslate technical requirements into clear, customer-focused recommendationsSupport positioning of connectivity, voice, managed services, and security solutionsSupport Sales Order process by performing administrative and documentation tasks required for order creation and service deliveryDevelop and implement processes and procedures to improve sales engineers and sales effectiveness and reduce cycle timeProvides timely, support for customer forms, documentation and ISC process needsMaintain current technical expertise with offered products and required certificationsExperienced in creating technical designs and diagrams of a customer solutionConsistent exercise of independent judgment and discretion in matters of significanceRegular, consistent and punctual attendanceMust be able to work nights and weekends, variable schedule(s) and overtime as necessaryOther duties and responsibilities as assignedSupport solution design aligned to customer applications, resiliency requirements, and bandwidth growth expectationsContribute to multi-product solution attachment across networking, voice, and security servicesParticipate confidently and lead in technical discovery conversationsSupport resolution of technical questions during the sales processProvide timely technical guidance to Inside Sales partnersCollaborate with network engineering and architecture partner support teams as neededMaintain working knowledge of Comcast Business products and servicesStay informed on competitive positioning and market trendsApply technical knowledge to improve solution alignment and customer outcomes Skills Bachelor's Degree2-5 Years of relevant work experienceProvide technical consultation supporting Sr.

CAM, Sr. BSR, Sr.

OBSR, and Inside Sales Enterprise Account ManagersPerform needs analysis for the Company and its customers and produces strategic, cost-effective solutionsAssist sellers in identifying customer requirements and aligning appropriate Comcast Business solutionsTranslate technical requirements into clear, customer-focused recommendationsSupport positioning of connectivity, voice, managed services, and security solutionsSupport Sales Order process by performing administrative and documentation tasks required for order creation and service deliveryDevelop and implement processes and procedures to improve sales engineers and sales effectiveness and reduce cycle timeProvides timely support for customer forms, documentation and ISC process needsMaintain current technical expertise with offered products and required certificationsExperienced in creating technical designs and diagrams of a customer solutionConsistent exercise of independent judgment and discretion in matters of significanceRegular, consistent and punctual attendanceMust be able to work nights and weekends, variable schedule(s) and overtime as necessaryOther duties and responsibilities as assignedSupport solution design aligned to customer applications, resiliency requirements, and bandwidth growth expectationsContribute to multi-product solution attachment across networking, voice, and security servicesParticipate confidently and lead in technical discovery conversationsSupport resolution of technical questions during the sales processProvide timely technical guidance to Inside Sales partnersCollaborate with network engineering and architecture partner support teams as neededMaintain working knowledge of Comcast Business products and servicesStay informed on competitive positioning and market trendsApply technical knowledge to improve solution alignment and customer outcomes3+ years' experience supporting technical sales, telecommunications, or solutions engineering environmentsExperience supporting sales organizations or high-volume opportunity environmentsStrong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical audiencesExperience supporting solution positioning across networking, voice, or security portfoliosAbility to work independently and collaboratively in a fast-paced environmentProficiency in Microsoft Office tools (Excel, Word, PowerPoint); Visio preferredResults driven with a focus on goal achievementAbility to work within a team, handle ambiguity, and anticipate and react to changes quickly in a fast-paced environmentSelf-starter / self-driven, with the ability to work independently / remotely, disconnected from other team membersExperience supporting customer environments involved OSI networking fundamentals (Layers 1–7)Experience in Cable / HFC / Fiber delivery environmentsExperience in Business continuity / Disaster Recovery conceptsExperience in Broadband and Dedicated Internet Functionality & SolutionExperience in CPE (voice & data) (switches, routers, PRI, MTA)Experience in Ethernet servicesExperience in SD-WAN and secure connectivity solutionsExperience in UCaaS, SIP, PRI and hosted voice technologiesExperience in Data Networking Technologies, Functionality & Services (Layer 2, Layer3 designs and principles, SDN, SD-WAN, Security / UTM, Ethernet, VPN, Firewall, IPv4 IPv6)Cisco Meraki CMNE-F or CMNACisco Meraki Black Belt (Stages 1–3)Fortinet FCF or FCA Benefits Best-in-class BenefitsCommission under the terms of an applicable planBonus Company Overview As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences.

It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.

Company H1B Sponsorship Comcast has a track record of offering H1B sponsorships, with 83 in 2026, 700 in 2025, 559 in 2024, 624 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.