IT Support Apprentice

Salary: £15,000 - 20,000 per year

Requirements

• Good working knowledge of Microsoft Office and data management tools.
• Previous experience within a business-to-business working environment would be advantageous.
• Strong written and verbal communication skills.
• Ability to follow technical processes and work accurately.
• Able to commute to our office in Aylesbury on a daily basis.
• We are an office-based role, so you will need to live within a commutable distance to our office.

Responsibilities

• Provide customer support via telephone, email, and remote access.
• Assist with software implementation, including customer data setup and report configuration.
• Carry out software testing before new releases are deployed.
• Assist in resolving technical issues efficiently and accurately.
• Learn and apply industry-standard tools and processes.
• Maintain accurate records while assisting with customer implementations and activities.

Technologies

• Support

More

We are a growing software business that develops workforce management solutions used across the service industry. This is a permanent, full-time apprenticeship where you can earn while you learn, receive regular training, and gain hands-on experience with innovative software, industry-standard tools, and remote support technologies. You will work alongside experienced professionals in a supportive team committed to developing your career and helping you build a broad understanding of software implementation, testing, and customer support. Our office is based in Aylesbury, and the role is office based.

last updated 28 week of 2026