Network Systems Engineer

Salary: £35,000 - 40,000 per year

Requirements

• Experience in a Network Operations Centre (NOC), Network Monitoring Centre (NMC), or technical customer support environment
• Strong troubleshooting skills with the ability to diagnose complex network and system faults
• Solid understanding of IP networking fundamentals, including routing, switching, firewalling, and WAN/LAN architectures
• Experience working with routers, switches, firewalls, and satellite communication infrastructure
• Knowledge of satellite communication technologies (VSAT, RF, GEO/LEO satellite systems)
• Experience using network monitoring and management platforms
• Strong analytical and problem-solving skills with a structured approach to troubleshooting
• Ability to communicate effectively with both technical and non-technical stakeholders
• Ability to document incidents, procedures, and solutions clearly and accurately
• A technical background in electronics and communications systems
• Cisco CCNA qualification, working towards or demonstrable experience
• Palo Alto Firewall experience would be an added advantage
• Amazon Web Services (AWS) experience would be an added advantage

Responsibilities

• Proactively monitor remote user satellite terminals and investigate, diagnose, and resolve network incidents using a variety of monitoring and diagnostic tools
• Provide 2nd and 3rd line technical support for satellite and IP-based network services
• Liaise with customers, internal engineering teams, and external satellite providers to resolve incidents and maintain service availability
• Perform logical and methodical troubleshooting to identify root causes and implement corrective actions
• Configure, stage, and perform Factory Acceptance Testing (FAT) on VSAT terminals and associated networking equipment prior to deployment
• Provide remote and on-site networking support to customers from the Network Monitoring Centre and customer locations
• Deliver technical training on networking and satellite communication systems both on-site and remotely, potentially involving travel and occasional overnight stays
• Maintain a working knowledge of the product and service portfolio to support troubleshooting and customer deployments
• Travel internationally when required to support the installation and commissioning of VSAT terminals and networking systems
• Produce technical documentation, incident reports, and service reports for management and customers
• Use operational and service management portals to monitor active services and produce performance or availability reports
• Contribute to the evaluation and testing of emerging networking and satellite technologies as part of company R&D initiatives
• Participate in the on-call support rota when required

Technologies

• AWS
• Cisco
• Firewall
• Support
• LAN
• Network
• Web
• Cloud
• Hardware

More

We are a well-established, dynamic, and highly profitable supplier of advanced communication technology to an impressive international customer base. We are currently experiencing an exciting growth phase and are looking to appoint a new member to our Network Engineering Team. This office-based role offers a competitive salary along with a very generous bonus, pension, and benefits. Full training will be provided on our products, services, and industry specifics.

last updated 13 week of 2026