Senior Infrastructure Engineer

Salary: £50,000 - 50,000 per year

Requirements

• Strong knowledge of IT infrastructure, including operating systems, hardware, storage and networking
• Experience supporting enterprise platforms, including Azure and AWS, AVD, Conditional Access, virtual machines and App Services
• Experience with Windows Server 2019
• Experience with infrastructure as code and automation tools such as Terraform, Puppet, Jenkins, Docker and Packer
• Experience with VMware vSphere, vCenter and hybrid environments
• Experience with storage platforms such as Pure, NetApp and Tegile/IntelliFlash
• Experience with backup solutions, with Veeam preferred
• Strong communication and stakeholder engagement skills
• A relevant qualification or equivalent IT infrastructure experience
• Desirable: DevOps knowledge
• Desirable: ServiceNow and/or Jira experience
• Desirable: ITIL v3 or v4 certification

Responsibilities

• Oversee and support the core infrastructure platforms underpinning services provided to UKSBS and our partners
• Monitor and report on system performance and capacity using appropriate tooling, ensuring effective logging, tracking and analysis
• Work collaboratively across the wider D&I function to drive initiatives and continuous improvement aligned to our values
• Produce and maintain technical documentation, including low-level designs, diagrams and standard operating procedures
• Support and participate in major incident management as required
• Act as a senior technical escalation point, providing expertise and guidance on supported technologies, particularly where end user experience is impacted
• Support the introduction of new services and technologies, ensuring adherence to agreed Service Transition processes
• Provide specialist technical advice and guidance through to resolution, working with SMEs where needed
• Manage and prioritise workload effectively to meet service and delivery commitments
• Build strong relationships across teams and stakeholders to share knowledge, influence outcomes and support delivery
• Contribute to cross-team initiatives and projects to achieve wider business objectives
• Proactively identify and implement improvements to processes and ways of working
• Maintain and continually develop our own technical knowledge and specialism

Technologies

• AWS
• Azure
• DevOps
• Docker
• Hardware
• Support
• ITIL
• JIRA
• Jenkins
• Puppet
• ServiceNow
• Terraform
• VMware
• Veeam
• Windows
• Cloud

More

We are a friendly team of IT specialists in engineering, spanning different age groups and backgrounds. We are passionate about delivering the best service we possibly can and ensuring that UKSBS achieves its mission and vision. Our working environment is inclusive and supportive, and we are always available if someone needs help. Our leadership style is consultative, so you will not be micromanaged, but you will be supported and enabled to take responsibility for delivery and achieving results in your area. We work a mixture of full-time and part-time hours across a 37-hour week, with flexible start times from 07:00. We offer a hybrid working model, with part of the team working remotely and coming into our Swindon office once a week, while others prefer to be on site more often. We value ongoing professional development and provide opportunities to build on your experience, develop new skills and grow your career. We are an inclusive and Disability Confident employer and welcome all applications. We are creating a place where people love to work, where we lead, change, deliver and empower our people to be curious, take action and add value.

last updated 26 week of 2026