IT Support Technician

Salary: £28,000 - 28,000 per year

Requirements

• Proven experience supporting end users in a multi-site IT environment
• Strong problem-solving and organisational skills
• Confident communicator with a customer-focused mindset
• Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
• A proactive approach and willingness to learn new technologies
• Your own transport is needed for this role due to travel to multiple sites
• Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP
• Basic coding knowledge or scripting experience

Responsibilities

• Acting as the first point of contact for IT support across three sites and remote users
• Troubleshooting hardware, software, and network issues
• Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
• Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
• Overseeing data backups, system security, and patch management
• Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
• Getting involved in new IT projects such as e-commerce and data analytics developments

Technologies

• Active Directory
• ERP
• Hardware
• Support
• Network
• PostgreSQL
• Power BI
• Security
• SharePoint
• Office 365

More

We are a growing, multi-site business located in Hull, offering a salary range of £25,000 - £30,000 for the IT Support Technician role. In this hands-on, user-facing position, you will join a close-knit IT technical team with a focus on providing exceptional support. We value your ideas and the genuine impact of your work. Youll enjoy a collaborative, people-focused environment with plenty of variety, autonomy, and opportunities to develop your technical skillset.

last updated 14 week of 2026