Application Support Analyst

Salary: £45,000 - 70,000 per year

Requirements

• Ability to multi-task effectively in a high-pressure environment.
• Experience of deployment of Java applications using Apache Tomcat.
• Experience in software deployment and configuration.
• Strong problem analysis and solving skills.
• Experience supporting bespoke applications.
• Familiarity with system monitoring solutions.
• Excellent communication skills, with the ability to build strong relationships with internal and external customers.
• Proficiency in SQL database management.

Responsibilities

• Provide application support for critical business systems to business customers.
• Deploy and configure software applications to meet customer needs, ensuring error-free delivery.
• Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs).
• Respond to customer inquiries regarding the features and capabilities of supported applications.
• Create both customer-facing and internal documentation, adhering to company standards.
• Engage in Continual Service Improvement (CSI) activities to enhance service value.

Technologies

• Support
• Java
• SQL
• Tomcat

More

We are a dynamic technical services provider based in Chorley, seeking a proactive and customer-focused Application Support Analyst to join our team. With a hybrid working model, we offer flexibility to work remotely several days a week. Our company is renowned for its excellent reputation in the industry and is committed to the professional development of our employees, providing structured training and clear career progression. We also offer a competitive salary package with an incentive scheme that recognizes and rewards contributions.

last updated 30 week of 2026