D365 CE Support Consultant

Salary: £26,100 - 43,500 per year

Requirements

• 2–5 years experience with D365 CE / Dynamics CRM
• Strong understanding of CE modules, configuration and core functionality
• Experience supporting users in a Partner or end-user environment
• Ability to analyse issues, identify root causes and provide clear solutions
• Familiarity with Power Platform (Power Automate, Power Apps) is a bonus
• Strong communication and customer-facing skills
• Proactive, organised and able to work independently in a remote setup

Responsibilities

• Providing 2nd/3rd line support across D365 CE
• Managing and resolving support tickets within agreed SLAs
• Troubleshooting functional and configuration issues
• Supporting CE modules including Sales, Customer Service and core CRM
• Working with consultants and developers on fixes, enhancements and small change requests
• Assisting with testing, documentation and user guidance
• Supporting upgrades, new features and continuous improvement initiatives
• Communicating clearly with customers and internal teams

Technologies

• CRM
• Support

More

We are a growing Microsoft Partner looking for a D365 CE Support Consultant to join our team. This is a fully remote role, allowing you to work from Ireland or anywhere in Europe. In this role, you will support multiple CE customers across various industries, handling support tickets and ensuring smooth delivery alongside our functional and technical teams. We offer a supportive environment, a strong pipeline of CE work, and opportunities for long-term career growth.

last updated 16 week of 2026