Dynamics 365 Consultant

Salary: £45,000 - 45,000 per year

Requirements

• Practical experience configuring, supporting, and improving Microsoft Dynamics 365 CRM in an organisational environment
• Experience working independently in a small team or organisation, with the ability to act as the main source of technical knowledge internally
• Experience creating and maintaining forms, views, fields, workflows, business rules, and process flows
• Good understanding of Dataverse and Power Automate
• Organised and methodical, with a careful approach to configuration
• Collaborative and approachable, able to work constructively with CRM, IT, Digital, Data, and operational colleagues
• Comfortable communicating with remote colleagues

Responsibilities

• Configure, maintain, and improve Dynamics 365 CRM and related Power Platform components
• Develop, test, and maintain CRM workflows, business process flows, and Power Automate solutions
• Support integrations between Dynamics 365 and other systems
• Act as a technical point of contact for Dynamics 365 support and advice
• Troubleshoot CRM issues and identify root causes
• Manage CRM user access, permissions, and security roles in line with agreed requirements

Technologies

• CRM
• Support
• Microsoft Dynamics 365 CRM
• Security
• Office 365

More

We are a membership organisation rebuilding our CRM and are looking for a knowledgeable Dynamics 365 Specialist to provide technical expertise across configuration, automation, and support. This is a permanent role offering remote working with the option to work from our Lutterworth-based office, Monday to Friday for 36.25 hours per week, with a salary of £45,453 per annum. We offer an enhanced pension scheme, flexible working patterns, 25 days of annual leave rising to 30 with long service, 15 types of leave including five paid mental health days each year, occupational health support, a 24/7 anonymous counselling service, corporate yoga, free parking, and a health cash plan.

last updated 27 week of 2026