Business Design Partner

Salary: £65,000 - 65,000 per year

Requirements

• Significant experience in Business Design, Service Design, Operating Model Design, Business Architecture, or Strategic Business Analysis.
• Experience shaping large-scale transformation programmes within complex, regulated organisations.
• Proven ability to influence executive and director-level stakeholders.
• Strong discovery, facilitation, and problem-framing skills.
• Experience developing future-state operating models, service designs, and end-to-end business processes.
• Excellent communication and stakeholder management skills with the confidence to challenge constructively.
• Understanding of digital, data, and technology-enabled change.
• Experience in Social Housing, Care, Healthcare, or other highly regulated environments such as Local Government, Central Government, or Utilities is particularly welcome.

Responsibilities

• Partner with Directors and Executive Sponsors to shape strategic change initiatives.
• Lead discovery activities to understand business challenges, define outcomes, and identify opportunities.
• Design future operating models, business processes, customer journeys, and services.
• Develop options and recommendations that support informed investment and delivery decisions.
• Provide constructive challenge to ensure change is well-defined, achievable, and aligned to business strategy.
• Ensure designs consider customer experience, operational effectiveness, governance, and regulatory requirements.
• Collaborate with Delivery, PMO, Digital, Data, Architecture, and Change teams to create joined-up solutions.

Technologies

• Support

More

We are recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a remote-first role with occasional UK travel, offering a salary of up to £65,000 and an excellent benefits package. You will have the opportunity to influence high-profile transformation programmes from concept through to delivery in a collaborative environment where business design is recognised as a critical part of successful change.

last updated 26 week of 2026