IT Service Desk Engineer (Multilingual)

Salary: £28,000 - 28,000 per year

Requirements

• Fluency in English & French is required
• Previous experience in a 1st or 2nd line IT service desk role or a similar technical position
• Experience with ITSM case management software
• Knowledge of remote support tools for diagnostics and troubleshooting
• Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks
• Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware
• Excellent customer service skills with a focus on problem-solving and communication

Responsibilities

• Resolve technical issues related to desktops, laptops, printers, and applications
• Troubleshoot and manage networks and servers
• Follow Littlefish standards and meet customer-specific SLAs when handling technical queries
• Provide clear communication with customers to ensure issues are resolved swiftly

Technologies

• Active Directory
• Hardware
• Support
• ITSM
• Office 365
• Windows

More

Come and join the Littlefish team as a Service Desk Engineer in Nottingham (Hybrid), where we offer a competitive salary of up to £29,625. We value passionate and high-performing individuals who thrive in a creative and energetic environment. At Littlefish, were committed to fostering a diverse and inclusive community, providing numerous benefits such as a healthcare cash plan, a company pension scheme, and access to endless learning opportunities through LinkedIn Learning. Join us on our journey to make a real difference as we grow together!

last updated 15 week of 2026