Remote iTrent Specialist

Salary: £51,000 - 91,000 per year

Requirements

• Proven hands-on experience with iTrent across multiple modules, including workflow creation, function access builds, and audit functionality
• Knowledge of HR best practice and data governance
• Strong documentation and process mapping skills
• High attention to detail and a commitment to data quality
• Excellent communication skills with the ability to liaise with stakeholders at all levels
• Experience handling confidential and sensitive data professionally
• Strong problem-solving skills and a continuous improvement mindset
• Ability to prioritise workload and work autonomously
• Advanced Excel skills and confident use of the wider MS Office suite
• Previous experience in an HR environment or with HR systems training
• Familiarity with GDPR and managing sensitive personal data
• Experience working with third-party system providers
• Understanding of HR system reporting and data structures
• Experience in structured project work and system upgrades

Responsibilities

• Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs
• Troubleshoot and resolve system issues across iTrent modules
• Perform rigorous system and user acceptance testing ahead of go-live
• Manage change requests and communicate updates and timelines to stakeholders
• Maintain accurate and up-to-date system documentation, including process maps, SOPs, and user guides
• Provide subject matter expertise on iTrent functionality to internal project teams
• Monitor user support queries and act as a liaison with MidlandHR as needed
• Administer day-to-day system tasks, such as access permissions, reference tables, and workflows
• Champion data protection and GDPR compliance within system usage
• Contribute to training resources such as user guides and how-to videos
• Keep up to date with sector trends and developments within HR systems

Technologies

• Excel
• Support

More

We are a leading national charity dedicated to supporting individuals through life-changing services. We are recruiting an iTrent Specialist System Administrator to join our HR Transformation and Systems team in a full-time, 6-month fixed-term role, working remotely across the UK with occasional travel to our core HR offices in Brighton, London, Leeds, or Manchester. The salary is £35,220, and we offer strong company benefits. This role reports to our HRIS Manager and plays a key part in optimising our HR and Payroll system, supporting digital transformation across People Services, and helping improve the experience of our HR teams, managers, and employees.

last updated 27 week of 2026