Remote iTrent Systems Administrator

Salary: £51,000 - 91,000 per year

Requirements

• Proven hands-on experience with iTrent across multiple modules, such as workflow creation, function access builds, and audit functionality.
• Knowledge of HR best practice and data governance.
• Strong documentation and process mapping skills.
• High attention to detail and a commitment to data quality.
• Excellent communication skills with the ability to liaise with stakeholders at all levels.
• Experience handling confidential and sensitive data professionally.
• Strong problem-solving skills and a continuous improvement mindset.
• Ability to prioritise workload and work autonomously.
• Advanced Excel skills and confident use of the wider MS Office suite.
• Previous experience in a HR environment or with HR systems training is desirable.
• Familiarity with GDPR and managing sensitive personal data is desirable.
• Experience of working with third-party system providers is desirable.
• Understanding of HR system reporting and data structures is desirable.
• Experience in structured project work and system upgrades is desirable.

Responsibilities

• Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs.
• Troubleshoot and resolve system issues across iTrent modules.
• Perform rigorous system and user acceptance testing (UAT) ahead of go-live.
• Manage change requests and ensure communication with stakeholders on updates and timelines.
• Maintain accurate and up-to-date system documentation, including process maps, SOPs, and user guides.
• Provide subject matter expertise on iTrent functionality to internal project teams.
• Monitor user support queries and act as a liaison with MidlandHR as needed.
• Administer day-to-day system tasks, such as access permissions, reference tables, and workflows.
• Champion data protection and GDPR compliance within system usage.
• Contribute to training resources such as user guides and how-to videos.
• Keep up to date with sector trends and developments within HR systems.

Technologies

• Excel
• Support

More

We are a leading national charity dedicated to supporting individuals through life-changing services. We are recruiting for an iTrent Specialist System Administrator to help optimise our HR and Payroll system and support digital transformation across our People Services function. Reporting to the HRIS Manager, this home-based role is part of our HR Transformation and Systems team, with occasional travel to our core HR offices in Brighton, London, Leeds, or Manchester. This is a full-time 6-month fixed-term contract offering a salary of £35,220 per annum and strong company benefits.

last updated 28 week of 2026