ServiceNow HR Workflow Engineer

Salary: £70,000 - 75,000 per year

Requirements

• Strong ServiceNow development experience, particularly in HR Service Delivery (HRSD)
• Proven experience designing workflows, request items, catalog items, and approval models
• Experience preparing structured payloads and integration triggers for external platforms (e.g., integration middleware or cloud automation tools)
• Ability to translate HR business processes into technical workflow designs
• Comfortable working with HR stakeholders to shape and refine requirements
• Strong understanding of enterprise workflow design and governance
• Self-starting, delivery-focused engineer
• Strong stakeholder engagement skills
• Comfortable embedding within HR teams and processes
• Able to operate effectively with minimal oversight
• Confident working with distributed and offshore teams

Responsibilities

• Design and build ServiceNow HR request forms, tables, and workflows
• Define approval paths, decision logic, and structured data capture
• Ensure workflows prepare and trigger integration-ready events for downstream systems
• Act as a consultative bridge between HR stakeholders and technical integration teams
• Ensure workflows are scalable, auditable, and aligned with enterprise standards
• Collaborate with integration teams delivering APIs and workflow automation

Technologies

• Cloud
• ServiceNow
• DevOps
• Support

More

We are supporting a major global engineering and infrastructure consultancy on a significant HR technology transformation programme, delivered through a leading international IT services provider. We are looking for an experienced ServiceNow HR Workflow Engineer to help design and implement HR-centric workflows within ServiceNow HR Service Delivery (HRSD). This is a hands-on engineering role with a strong consultative element, allowing you to work closely with HR process owners, IT teams, and integration engineers. This position is fully remote and offers an initial 36-month contract with the likelihood of extension.

last updated 14 week of 2026